This Privacy Statement is applicable to SKINSULTRA (“Skinsultra”) and sets out our policy on the gathering and use of information through our site (the “Website” or “Site”). We are committed to providing a secure website for users and have implemented this policy to demonstrate our firm commitment to your privacy. Because we gather certain types of information about our users, we want you to understand what information we collect, how we collect it, how that information is used, how you can consult that information and how you can control our disclosure of that information. 
Although the user is not required to register to access our Site, s/he may be asked to provide us with Personal Information when s/he visits certain sections of our Site.
The use of this Site signifies your acknowledgement and consent to our Privacy Statement. If you do not agree with this Privacy Statement, please do not provide us with any Personal Information or use our Site. Your continued use of the Site signifies your acceptance of these terms and any changes in effect at the time of use. 


Personal Information is information about a user that identifies the user as an individual, for example, his or her name, address, language, e-mail address, telephone number and financial information. 


Personal Information is collected when the user signs up for Skinsultra’s services, when the user access the services or otherwise provides Skinsultra with the information. Personal Information may be freely provided by the user or, in case of Usage Data, collected automatically when using this Website. 


Access to your personal information: you may request a copy of the personal data we hold about you. 

Correcting and updating your personal information: you can ask us to correct or update your personal information at any time. 

Erasing your personal information: you can ask us to erase your personal data in certain circumstances. We will take reasonable steps to inform other third parties that are processing the data that you have requested the erasure of any links to, copies or replication of the data. Your personal data will be removed from Skinsultra systems within a reasonable time and will be deleted. However, Skinsultra may retain a copy of your personal data (i) if and as long as required by law, regulation, administrative or court order or for internal auditing purposes, or (ii) as electronic data stored due to automatic archiving and back-up procedures. Please note that in the event of a legal dispute between you and Skinsultra, your personal data may be retained until final settlement of the legal dispute.


We collect this information when you use or access our Services, such as when you visit our site or sign up for an account. The information that you are asked to provide in our Site depends on the purpose for the collection. In some cases, providing information might be required in order to access a service, for example, when you purchase goods or services from us. More specifically, we collect this information if you: 

Create an account (e.g. email address, phone number);
Make a purchase (e.g. billing information, including name, address, credit card number);
Request assistance from our customer support team (e.g. account information, screenshots you uploaded, government identification when applicable);
Participate in contests and surveys or otherwise participate in activities we promote that might require information about you.
Additionally, we also collect additional information when you are using our services. We use various technologies to collect and store information, including cookies, pixel tags, local storage, such as browser web storage or application data caches, databases, and server logs.
Please note that if you choose to participate in any discussion forum on our Site, this information will not be protected. 


Skinsultra processes your personal information for different purposes, during and after the end of your relationship with us. These purposes include: 
Providing you the Site interactions: creating, developing and delivering our Services. 
Diagnosing problems and identify any security risks, errors, or needed enhancements to our Services. 
Enabling and administering our Services, including administering users accounts, responding to user enquiries and monitoring quality assurance.
Communicating with you and serving you tailored advertising whenever your consent is not required.
Protecting you from threats or fraud. Detecting and preventing fraud and abuse of our Services and systems.
Understanding and analyzing how you use our Services and what products and Services are most relevant to you.
Often, much of the data collected is aggregated or statistical data about how individuals use our services and is not linked to any personal data. However, to the extent it is personal data or is linked or linkable to personal data, we treat it accordingly.
We may also use this information to make offers to you for additional services, to help us target specific products to you. We may contact you directly or through a third-party service provider. These contacts may include: email, mobile app push notification, text messages (SMS) and telephone calls.
You may update your preferences at any time with respect to receiving communications from us and/or our partners by signing into your account and visiting account "Settings" page.


We will only share your Personal Information outside of our Site with your consent. Where we rely on your consent to use your personal information, you have the right to withdraw or decline your consent at any time.

We may share your Personal Information with third parties who help us operate the Site or assist us in servicing you (e.g. for processing credit card payments, communicating with you, conducting contests or surveys and providing customer support). We only share your Personal Information as necessary in order to provide you with the requested services or as needed on our behalf. When we do so, we require such party to protect the information in a manner that is consistent with this Privacy Statement. 
We may release your Personal Information to others, including law enforcement or other entities, to comply with the law and other legal process and/or to detect, prevent or otherwise address fraudulent and/or illegal activities, security or technical issues.

Our Site may contain links to third-party websites. Please refer to the section LINKS TO OTHER SITES below for more information. 


We will protect your Personal Information by various security safeguards appropriate to the sensitivity of the information, including through the use of the following measures: 
Physical security measures such as restricted access to the information and appropriate disposal of Personal Information. 
Electronic security measures such as password protection for accessing your Personal Information.


In the event that there is a change to your Personal Information, for example, your contact details, you can update directly within your account settings or by clicking here. If you are unable to change your Personal Information within your account settings, please contact us to make the required changes by using the contact details below.

You may unsubscribe from communications that you no longer wish to receive. We provide unsubscribe instructions in our communications.
You can also e-mail us or contact us at the following address if you wish to update your Personal Information or change your marketing preferences:


Skinsultra considers the protection of children’s privacy, especially online, to be of the utmost importance. We do not knowingly collect or solicit Personal Information from children nor do we allow them to become registered users of our Site. Our services are not intended to be used by or designed to entice individuals under the age of 18 or at least the age of majority in the jurisdiction where the user resides or from which the user uses these Services. No underaged individual may use the services, regardless of any consent from a parent or guardian allowing the user to use the services.

Cookies are small text files which embed themselves on your hard drive from some of the Site’s pages. Cookies are harmless in the sense that they cannot extract any information from your hard drive, over which you have complete control. Cookies allow our Site to remember your preferences or recognize when you return. We use cookies to determine site traffic, convey useful information about your interests, and to personalize any future visits you make to the Site. Cookies do not systematically provide us with any Personal Information about you, and you can opt to stop receiving cookies at any time by simply modifying your browser’s configuration. 

We also use Web beacons which are small strings of code that are placed in a website page or in an e-mail message. They are sometimes called "clear GIFs" (Graphics Interchange Format) or "pixel tags". When you visit a particular page, web beacons notify us of your visit. Since web beacons are used in combination with cookies, if you disable cookies the web beacons will only detect an anonymous Site visit. When used in an e-mail, web beacons enable us to know whether you have received the e-mail.

Managing your cookie preferences: 
You can easily disable and/or delete cookies from your computer, tablet or mobile phone by managing your browser settings.
By following the instructions below, you will be disabling all cookies, including the website functionality cookies.  In order to manage cookies to best suit your needs, please bear in mind the purpose of cookies when setting your browser. 

Please find below instructions about managing and disabling cookies, depending on your browser:

Internet Explorer
- Go to Tools menu, then Internet Options.
- Click on Confidentiality, then click on Advanced.
- In the Cookies window, select your preferences.

Google Chrome
- Click the Chrome menu, the upper right button.
- Select Settings then click on Show advanced settings.
- In the Privacy section, click the Content settings button.
- Select your preferred option(s) in the Cookies section.

- Click the Menu button and choose Preferences.
- Select the Privacy & Security panel and go to the History section.
- In the drop-down menu next to Firefox will, choose Use custom settings for history.
- Check-mark Accept cookies from websites to enable cookies and uncheck it to disable them.
- Select your preferred option(s) in the Cookies section.

- Click on Safari, then Preferences.
- Click on the Privacy tab.
- Go to Block cookies and select your preferred option(s).


There may be links from this Site to other web sites. Please note that this Privacy Statement applies only to this Site and not to websites of other companies or organizations to which this Site may be linked.

You must check on any linked sites for the Privacy Statement that applies to that site and/or make any necessary inquiries in respect of that Privacy Statement with the operator of the linked site. These links to third party websites are provided as a convenience and are for informational purposes only. We do not endorse, and are not responsible for, these linked websites.


Should we update or change this privacy statement, the changes will be posted here. We ask you to check this page from time to time to ensure that you are informed of any changes.


By using this website, you signify your acceptance of our Privacy Statement and adhere to the terms and conditions posted on the website. By submitting your information, you agree that it will be governed by our Privacy Statement.


If you wish to contact us with questions about this Privacy Statement or about our handling of your Personal Information, you can contact us at the following address:

Last updated: July 1st, 2019